Term and Conditions

1. General Terms

By accessing and using www.ustoysshop.com, you agree to these Terms and Conditions. Our shop is designed for parents, guardians, and gift-givers looking for quality toys for children aged 0-14 years.

1.1 Website Use

You agree to:

• Use our website only for lawful purposes
• Provide accurate information when creating an account or making purchases
• Not attempt to interfere with website operations or security

2. Products & Services

We specialize in:

• Age-appropriate toys (0-2 Years, 3-4 Years, 5-7 Years, 8-13 Years, 14 Years +)
• Popular categories including Action Figures, Dolls, Cars/Trains, Collectibles, and Plush toys
• Licensed products from Disney, Marvel, and Pixar

2.1 Product Information

We strive for accuracy in product descriptions, images, and pricing. However:

• Colors may vary slightly due to monitor settings
• Actual packaging may differ from images
• Age recommendations are guidelines based on safety standards

Note: Always supervise children with toys containing small parts.

3. Ordering & Payment

Our elves work hard to process your magical orders efficiently!

3.1 Order Process

• Orders are processed within 1-2 business days
• You’ll receive an order confirmation email
• We reserve the right to cancel orders for out-of-stock items (full refund provided)

3.2 Payment Options

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are secure and encrypted.

3.3 Pricing & Taxes

Prices are in USD and exclude any applicable taxes or customs fees for international orders.

4. Shipping & Delivery

We ship worldwide (except some Asian and remote areas) to spread toy joy!

4.1 Shipping Options

• Standard Shipping ($12.95): Via DHL/FedEx – arrives within 10-15 business days after shipping
• Free Shipping: Via EMS for orders over $50 – arrives within 15-25 business days after shipping

Note: Delivery times may vary due to location and customs processing.

4.2 Delivery Issues

If your package is lost or damaged:

• Contact us immediately at [email protected]
• Provide your order number and details
• We’ll work with carriers to resolve the issue

5. Returns & Refunds

We want every toy to bring endless smiles!

5.1 Return Policy

• 15-day return window from delivery date
• Items must be unused, in original packaging with tags
• Return shipping costs are the customer’s responsibility (unless our error)

5.2 Non-Returnable Items

• Opened Collectible Surprise Toys
• Personalized/custom items
• Opened plush toys (unless defective)
• Clearance items

5.3 Refund Process

• Refunds processed within 5-7 business days after return receipt
• Original shipping costs non-refundable (unless our error)
• Refunds issued to original payment method

6. Intellectual Property

All content on our website (images, text, logos) is property of Happy Toyland Shop or our licensors. Unauthorized use is prohibited.

7. Liability Limitations

Happy Toyland Shop is not liable for:

• Indirect or consequential damages from product use
• Incorrect product use contrary to instructions
• Events beyond our reasonable control (natural disasters, etc.)

8. Privacy

Your privacy matters! See our separate Privacy Policy for details on data collection and use.

9. Changes to Terms

We may update these Terms periodically. Continued use of our site constitutes acceptance of changes.

10. Contact Us

Our friendly elves are always ready to help!

Email: [email protected]
Address: 7 Underwood Place Northwest, Washington, US 20012